You can return your order within 30 days of delivery for a refund or exchange, as long as it’s unused, in perfect condition, in original packaging, and includes proof of purchase.

Original shipping costs and duties paid upon receipt are non-refundable.

Customers are responsible for return shipping costs.

At July Child, we believe great jewellery starts long before it reaches you. Every factory we work with undergoes an annual independent audit — assessed across health and safety, fair pay, working conditions, and environmental practices — and must hold either BSCI or RJC certification, two of the jewellery industry's most rigorous standards for ethical manufacturing. We're also committed to using recycled sterling silver and more sustainable materials wherever possible, because looking good and doing good should never be mutually exclusive.