Christmas Fulfilment & Dispatch Info
Our warehouse team in Liverpool is working throughout the Christmas season to keep your orders moving.
Warehouse Hours
Open Monday to Sunday, 9am–5pm (UK time)
Order Processing
Please allow 1–2 working days for order processing and fulfilment of in-stock items.
During busy periods like Christmas, bank holidays or special events, dispatch times may be slightly longer. We’ll keep you updated if any delays occur.
Christmas Dispatch Schedule
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Now until 24th December: Orders dispatched as normal
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24th December: Final collection at 11am
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25th–26th December: Closed
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27th December: Back dispatching as usual
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31st December: Early collection at 11am
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1st January: Closed
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2nd January: Back to normal service
Thanks for choosing July Child this holiday season, we appreciate you sooo much!
Holiday Returns & Refunds
We get it, gifting can be tricky. That’s why we’re extending our return period for the holidays.
For the Christmas season, all orders placed from November 1st to December 31st, 2025 are eligible for return until January 31st, 2026.
To be eligible for a return:
- Fill in the return slip on the left-hand side
- Items must be unused and in original condition
- Include all original packaging (yep, that means the ring box if you bought a ring!)
- Don’t forget to return any free gifts that came with your order (if applicable)
Once we receive and inspect your return, we’ll process your refund.
If anything’s missing, like the ring box or original packaging, we’ll need to deduct the replacement cost from your refund 💔
Returns Info
If you’d like to return your order:
- Return shipping is on you, and unfortunately, we can’t refund your original delivery fee.
- We highly recommend using a tracked service, you're responsible for your item until it safely lands back with us.
To start your return, please send your item(s) with your returns slip to:
July Child (Care of She Ships Ltd)
29 Lees Road, Knowsley Industrial Estate
Liverpool, United Kingdom
L33 7SE
Think your item is faulty?
Pop us an email first at hello@julychild.co.uk and we’ll help you out.
What can't be returned?
- Earrings can’t be returned for hygiene reasons.
- Handmade to order pieces like the Mother F*cker collection and all custom nameplates.
- Gift cards